Event Executive

Key responsibilities:

You will be responsible for supporting the team in the management and delivery of a range of physical, virtual and hybrid events throughout the year, in the public and private sector. As part of a friendly and hard-working team, you will embrace original thinking and thrive in an exciting environment, where no two days are the same. You will:

• Work with and effectively support the events team on pre- live- and post-event management, including:

• Be responsible for delegate recruitment; day-to-day management and communication (UK and International)

• Manage invitations, registrations & RSVPs, providing timely updates when required.

• Liaise with 3rd parties and manage event logistics – accommodation, rooming lists, venues, suppliers etc.

• Collate logistical information and maintain databases; dietary requirements, access requirements, flight times, hotel room bookings etc.

• Monitor payment schedules.

• Create registration websites and making updates to virtual platforms via CMS.

• Marketing; including disseminating e-flyers, updating website copy, email and telephone enquiries.

• Monitor inbound calls and emails, responding within agreed SLAs.

• Make calls for telephone follow-up to gather logistical information or aid delegate recruitment.

• Keep CRM systems up to date.

• Take responsibility for collateral; proof reading and collating information for event materials (brochures, flyers, branded items etc.) and liaise with printers/suppliers/creative studio for production of materials.

• Produce progress reports for Event Managers / Event Directors

• Attend meetings and produce contact reports.

• Support on-site event delivery – UK and overseas. Live delivery for virtual events, sometimes working weekends and evenings as required.

• Contribute to post event evaluation – analysing data and collating reports

• Actively contribute to internal meetings and discussions

The person:

• Can demonstrate a passion for events, has an events related qualification and/or previous experience in an events focused role

• Take pride in their work

• Remains calm under pressure, can manage a number of tasks simultaneously and maintains excellent attention to detail while working to tight deadlines

• Can work effectively and efficiently with logistical data, ensuring all records and databases are kept in line with best practice and all information is recorded accurately

• Is an effective communicator with strong interpersonal skills with the ability to build rapport with a range of people

• Is not afraid to pick up the ‘phone to request information or encourage a delegate to

• Has great writing and administrative skills, with competency in using Microsoft Office –

Excel, Outlook, Word, PowerPoint

• Is flexible and wants to travel within the UK and abroad for a few days at a time – often working long hours during events

• Has an appetite and willingness to learn, not afraid to ask questions

The rewards:

• 25 days’ holiday, increasing to 29 after 2 years’ service (+ Bank holidays)

• Company pension scheme

• Medical cash plan – including employee assist programme, contributions to dental, optical, physio etc.

• Employee discount scheme – an online platform for all staff offering a variety of discounts with various shopping outlets

• Health and wellbeing programme

• Childcare vouchers

• Refer a friend scheme

• Regular staff social events

• Early Friday finishes in the summer

• Company Christmas closure

• Cycle to work scheme

• Corporate gym membership discounts